FAQ's

Please navigate to this link REGISTER account on footer or Click Here 

Email id and mobile numbers are mandatory fields, as we will send you regular updates about your orders.

1. Register by creating your own account, using your email address and password.
You can use this for future orders, to review previous orders, and to save items to your wish list.
2. Fill in the delivery information: receiver’s name and address and select your delivery method.
3. Review your order before placing it.
4. Complete the payment process.

Shipping charges within India is free, outside India the charges will be shown to you at the time of check out, any extra charges will vary on any additional component like a dupatta, pants or embroidery that has been added to the existing outfit.

You will be given the order tracking details via mail which you can track on our courier partner’s website

If you have placed an order with us and you want to cancel it, inform us within 24 hours of the order placed after which no order can be cancelled.

Can I change the shipping address of the order ?

Yes, you can go to my account to change the shipping address or notify us over the mail, however, the address cannot be changed once the order has been dispatched.

At Rajyalakshmi Hertage Banaras Sarees, we ensure the safety of your order, however if in any circumstances if you receive a product in damaged condition mail us the picture of the garment received with your order number and we will guide you with the next steps.

All major credit/debit cards.